Does Your Business Need A Mobile App?

In 2010, Fox Business ran an article, “Does Your Business Need Social Media?” Can you imagine an article like that running in today’s digital world? It would be rejected and shrugged off. Of course your business needs social media! Social Media is no longer whether you do it, it is more how well you do it. The ROI of Social Media is that you will be in business three to five years from now.

Business owners from every vertical should be engaging current customers and prospective customers on every level and at every opportunity. No matter where your customer goes, he/she ALWAYS has their cell phone with them (even while using the bathroom). If your company has a mobile app, you are literally just a tap away at all times. To sum it up bluntly, companies that don’t utilize every communication channel available are missing valuable opportunities to engage their customers . . . which increases frequency of visits and transaction values. The ROI of having a mobile app for your business is extremely profitable and the proof is in your hands or near you right now. Where is your cell phone? Would you leave home without it?

Will your app be the next Angry Birds that has experienced over 300 million downloads? I am guessing we both know the answer to that. However, if you could have an open line of communication with your customers (known as PUSH notifications on a mobile app), free of noise or distractions, and also have the ability to send one on one direct messages straight to their cell phones, you wouldn’t pass that up, would you? Of course not!

The future of business is CLEARLY having a mobile presence. We are just around the corner from consumers expecting to see their favorite stores and brands in the app stores. When they search for your business, will they find your mobile app or your competitor’s? The choice is yours.
TheSocialMediaBoss.Com is passionate about helping businesses of all sizes stake their claim in the mobile app market. Your business can be on Smartphones and tablets in no time. It only takes 7 to 10 business days to get a mobile app that not only engages your customers, but increases your traffic and revenues. As we head for 2012, it is time to GO MOBILE!

    Go APPsolutely Mobile

    Total mobile users around the world have increased from 4.1 to over 5 billion in the last year alone. More mobile phones than people are expected to be on the planet in the next 18 months or less and well over 1 billion of those are going to be Smartphones by 2013. Going mobile is critical to staying relevant going into 2012 and beyond.

    Consider these facts that prove mobile is not only heating up, it is RED HOT . . . There are 600,000 mobile apps and growing on a sharp curve upward – soon to be 1 million.  After they hit 1 million, they’ll soon hit 2 million in a much shorter time.  5 million mobile apps will be here sooner than you think.

    The mobile app market is a $38 Billion dollar industry.  And it will DOUBLE and TRIPLE over the next 3 years.

    Check out why mobile phones and mobile apps are the most exciting and innovative way to market your brand:

    NEVER Off

    Comparing PC’s to mobile phones . . . mobile phones are very affordable and far more accessible than ever before (usually within arm’s reach almost the entire 24 hours per day).  Even when you charge your phone, usually it is still ON, always on you or very nearby and it knows where you are based on the GPS installed on over 90% of the phones in existence today.  Reaching consumers wherever they are, your business has a huge opportunity to sell, promote, engage, and be remembered.

    Location, location, location

    Since mobile phones know where you are creates a huge game changer and without a doubt the next big tidal wave in the mobile world.  Radios, televisions and PC’s don’t have this technology and are much more limited in what they could do. Digital cameras and GPS are built into every mobile device coming off the shelves currently, and the possibilities continue to be mind boggling on how we all access and interact with our reality (known as Social Media).

    EXTREME branding

    Traditionally, your Website was the hub of your marketing plan just like having a business phone number is a MUST.  Now that shift is quickly moving to mobile apps.  Mobile apps are the NEW Website of this decade.  Surfers on the web can be distracted away from your Website easily and led to something irrelevant in seconds. In the mobile space, apps allow your business to stay in control of the customer experience with a more pleasing user interface that is engaging and fun to use. Also, the ability to bring multiple creative properties like blogs, videos, pictures and events into one location with one consistent view is easier and more efficient, saving time and money for your business and the user.

    Permission-based communication

    Usually when you first download or use an app on a mobile phone, it will ask for your email, current location or if you would like to receive push notifications. If the user grants permission, you can communicate with them via that very direct one to one channel.

    Advertising Sponsorship

    There are countless opportunities to find a Joint Venture sponsor for your mobile app. And if your business already has potential sponsors, you can extend to them, an invitation to the mobile world. It’s friendlier than a banner ad and more relevant than a pre-roll video.  Your business controls its branding keeping your message direct, clear and simple.

    A way of life

    Whether someone is eating, driving (oops that’s very bad!), walking, talking, waiting in line, on a plane, in a meeting or watching a concert, everyone has Mobile phones.  Who do you know (with few exceptions) that does not have a mobile phone?  Mobile phones predominantly dictate where we all go and what we do. They are making their debut in our lives at a younger age each year and there’s no doubt it has become a way of life, especially when none of us leave home without our mobile phones.

    Multiple platforms

    There are more and more choices and personalization options than ever before when choosing a device and even a carrier.  Each has its own defaults, features, operating systems, user interface and design theme.  Because devices can be chosen based on your personality and needs, it leads to you using it more often which leads to accelerating your communications in the Social Media world.

    Sharing is caring

    Via mobile apps word of mouth allows any user the ability to share any piece of mobile content on any network with the possibility of going viral.  Mobile sharing is an unrivaled feature built in to almost every mobile app on the market today.  Without it, the viral and personal nature of why we like something is lost. No matter where we are and what we are doing, sharing is important to us.  Facebook, Twitter, LinkedIn and countless other Social Media giants have already proven this.  Just ask the person at a concert recording their favorite artist, or snapping pictures of friends at an event, and commenting on or posting links on social networks.

    mCommerce

    More users are opening their wallets (through mobile apps) when on the go than ever before.  Arguably this behavior would not happen on PC’s and desktops. If you are a brand consumers like and trust, that makes life easier in the process, they will keep coming back for more.

    Exclusive deals

    By offering specific exclusive content, special offers, fun and engaging contests or top user incentives through your mobile app, enhances the experience for your customers and keeps them coming back again and again. This can turn regular sporadic customers into loyal raving fans almost overnight.  Be careful not to make your offers too competitive and complicated or most people will tune out.  Keep it simple and you will be surprised by increased visits and higher transaction amounts.

      Your Own Twitter Newspaper

      Today I was introduced to a very cool advancement in technology.  I follow Guy Kawasaki who is followed by thousands and I caught that he created his own Twitter newspaper.

      What I discovered is that you can create your own in just a couple of minutes.  And that is what I did via my profile at Troy Warren.

      This cool service tracks all of the news of those you are following, PLUS whatever you share (tweet) and combines it into a newspaper feed.

      It is awesome in terms of Social Media because it introduces you to other Twitter users you may want to follow as well as others who will follow you.

      And speaking of following if you would like to follow my updates, you can do that at Twitter.com/troywarren.  In doing so, you can expect that I will follow you back.  And all of your updates will be included in my Twitter Newspaper on a daily basis.

      When you visit my newspaper, look in the top right and you will see an option to create your own Twitter newspaper.  You can create your newspaper by logging in with your Twitter or Facebook account.

      I hope you enjoy this update and reap the benefits of a plethora of new information.

        FourSquare Adding 15,000 Users Per Day?

        As reported by Jacob Brody from VentureBeat :

        As rumors of VC funding and acquisition offers persist, blazing hot location startup Foursquare continues to grow. At Business Insider’s Startup 2010 event in New York, Foursquare founder Dennis Crowley revealed that the service is adding 15,000 users a day.

        In an on-stage interview with Business Insider editor Henry Blodget, Crowley explained how Foursquare will evolve beyond a simple check-in service which announces users’ physical location to their friends.

        “What we’re trying to do is build this rich layer of services,” said Crowley. One of the services he indicated would be introduced is what he described as “Google Analytics but for small coffee shops,” comparing Foursquare’s forthcoming reporting tools for small businesses to the Web-traffic analysis tools offered by Google.

        Crowley sees a future where Foursquare serves as a platform for customer-loyalty programs. Foursquare has already inked a deal with Starbucks to provide Starbucks “mayors” — the users who most frequently check in at a given location — with a discount on Frappuccinos. Foursquare also has signed partnerships with Bravo TV and others to provide customized badges for check-ins at specific locations. When an audience member posed a question about custom badges for small businesses, Crowley said he was interested in implementing such a program.

        While the location-based space is becoming cluttered with richly funded competitors like Gowalla, Booyah, and others, Crowley isn’t worried about competitors producing a better service.

        “Nobody’s going to beat us at product,“ he said.

        He also shrugged off attempts by Yelp and others to create functionality similar to Foursquare. Specifically referring to Yelp’s check-in functionality, he quipped, “I don’t know anyone who uses them.”

        He pointed to Facebook’s attempt to mimic Twitter’s functionality as evidence that Foursquare could beat bigger competitors playing their game: “Twitter faced the same thing with Facebook…. Facebook didn’t kill Twitter.”

        Crowley envisions a day when Foursquare will have around 10 million users, which is around ten times Foursquare’s current user base. He doesn’t, however, see the service becoming as mainstream as either Facebook or Twitter.

        Many in the media have expressed concerns about privacy issues related to location-based applications. But Crowley dismissed these concerns.

        “As long as it’s opt-in I don’t see the problem,” Crowley said. Passive location applications like Google Latitude, he said, are more of a concern. “It haunts me more than it helps me.”

        In a brief conversation after his interview, Crowley told VentureBeat he would be interested in seeing a mashup of Foursquare and Latitude that preserved user privacy while providing a nudge to check in when you’re at a location.

          LiveScribe & Outsourcing

          I ran into a very cool technology today called LiveScribe.Com.

          It is a smartpen that has a microphone to record your voice while you are writing out notes, a camera to record your writing, and special paper that you write on that is what I will coin as smartpaper.

          The use I saw it demonstrated for was a company utilizing outsourcing for its employees. It speeds up communication because for example if you want your outsource worker to create a website. You can use the smartpen and draw it out while explaining with your voice.

          And then you can turn it into a pencast which is a FLASH video that you can pass onto anyone to watch.

          When I was watching the demonstration I was thinking of how much time this would save me when I have a new project and I want to get the details out immediately and with the finer details. I believe this is PERFECT.

          The 4GB model runs about $170 in the retail stores. A small price to pay for speeding up communication in your projects.

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